What to have ready
A few details speed things up — but call either way.
Gathering these makes the call go faster. Missing some? That’s completely normal. The most important thing is simply to call — we’ll help you find the rest.
About the person in custody
- Full legal name & date of birth
- The jail or facility they’re inor the city where they were arrested
- Booking number, if you have itwe can help you find it
- The charges, if you know themnot required to start
- The bail amountwe can look it up with you
About the co-signer (often you)
- A valid photo IDdriver’s license or state ID
- Proof of addressa recent bill or lease
- Proof of income or employmentfor the payment plan
- A working phone numberso we can reach you
For the premium & payment plan
- A payment method for the premiumcard, cash, or a plan
- Anything you’d use as collateralonly if needed — we’ll explain first
- Your questions written downwe’ll answer every one
Don’t have everything on this list? Call anyway. We can start with a name and a jail, and help you find the rest. The most important thing is to call.
Not sure where your loved one is being held, or what the bail amount is? Start with a name and the city or jail of the arrest — we can look up the rest with you, 24/7.